Strategize: Our market research team helps you understand your brand’s strengths and how to leverage them

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Virtual Methods to Keep Your Projects Moving

Summary of Virtual Methods and When To Use

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Method

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Description

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Uses

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Virtual Experience

[/vc_column_text][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1585581117700{border-radius: 1px !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”597″ img_size=”medium” alignment=”center”][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1585343717012{padding-right: 30px !important;padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1585348802982{padding-top: 35px !important;}”]The respondent records themselves on their mobile device as they “think out loud” when going through an experience.  This is followed by more specific questions – all recorded on the mobile device.

In addition to a report, we provide a series of video reels summarizing an issue.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]

Uses

  • Shopping environment
  • In-home use of a product (digital ethnography)
  • Online experience/ diagnostic journeys/ path to purchase
  • Journaling/Diary Studies

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Discussion Boards

[/vc_column_text][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1585344197015{background-color: #ffffff !important;border-radius: 1px !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”588″ img_size=”medium” alignment=”center”][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1585343717012{padding-right: 30px !important;padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1585348830551{padding-top: 35px !important;}”]An online qualitative discussion.  A 1-3 day process with an additional set of questions each day.  Respondents log onto the discussion board when it is convenient for them.

Many tools exist, including highlighters, images, markup, fill-in-the-blank.  Great for projective techniques.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]

Uses

  • Messaging development
  • Logos
  • Creative
  • Concepts and ideas
  • In-home use
  • Brand perception
  • Hybrid – qual/quant, polling

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/12″][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” bg_override=”full” css=”.vc_custom_1585348430243{background-color: #40718c !important;border-radius: 2px !important;}”][vc_column width=”1/3″ css=”.vc_custom_1585338626188{border-radius: 2px !important;}”][/vc_column][vc_column width=”1/3″][vc_column_text]

Online Focus Group

[/vc_column_text][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1585581130339{border-radius: 1px !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”598″ img_size=”medium” alignment=”center”][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1585343717012{padding-right: 30px !important;padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1585348840647{padding-top: 45px !important;}”]Similar to traditional focus groups but all respondents are online, can see each other, and can discuss as a group.

Clients/ stakeholders have a “backroom” so that they can observe and send in notes.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]

Uses

  • Where we still want a group discussion
  • Concept, idea, package evaluation
  • Communication testing
  • Usability / web design
  • Voice of Employees

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Online In-Depth-Interviews

[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1585344926811{background-color: #ffffff !important;border-radius: 1px !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”599″ img_size=”medium” alignment=”center”][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1585343717012{padding-right: 30px !important;padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1585349097798{padding-top: 35px !important;padding-right: 30px !important;}”]We interview the respondent by phone.  Similar to a focus group but we can go more in-depth.

We can present stimulus to respondents or it can simply be a phone conversation.

Clients can listen in.  Transcripts provided.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]

Uses

  • When we need a more exploratory or in-depth conversation, many times before a quantitative study.
  • Great for senior-level execs or business owners or other B2B as well as B2C.

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Sentiment Tracking

[/vc_column_text][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1585581144067{border-radius: 1px !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”600″ img_size=”medium” alignment=”center”][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1585343717012{padding-right: 30px !important;padding-left: 30px !important;}”][vc_column_text css=”.vc_custom_1585348954246{padding-top: 55px !important;}”]Quantitative survey asking about beliefs, attitudes, experiences, frustrations, desires regarding a product category or a brand.

Results can be delivered to a dashboard.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text]

Uses

  • Tracking customers or the market to understand today’s concerns, frustrations, and how company can better serve them today.

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